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Card controls

Your card, your rules, all in one place.

Manage how your debit or virtual card can be used, protect sensitive card details, review recent card activity and quickly react when something does not look right.

Card controlsCard active
Standard Int BankVISA
••••   ••••   ••••   4821
CardholderYour Name
Expires09/29
Online paymentsWebsite and app purchases
International useOverseas transactions
ATM withdrawalsCash access
Everyday card management

Control where and how your card can be used.

A premium card-control experience should be simple enough for everyday use while keeping sensitive changes protected by authenticated backend actions.

Freeze & unfreeze

Temporarily restrict supported card activity when a card is misplaced or suspicious activity is detected.

Online payments

Enable or disable supported e-commerce transactions from your secure banking account.

International payments

Control overseas card usage where the card issuer supports country or international restrictions.

ATM withdrawals

Manage ATM cash access for physical cards based on the capabilities of the issuing provider.

Contactless payments

Control tap-to-pay functionality where it is supported by the card, issuer and payment terminal.

Spending visibility

Review recent card transactions and available card-limit information from one place.

Customer using card controls
Card security

Protect sensitive information before it is revealed.

Card number, CVV and other sensitive payment data should be masked by default. If your issuing provider supports secure retrieval, reveal those values only after server-side verification.

Masked card detailsKeep full PAN and CVV hidden until protected access is completed.
Transaction PIN verificationVerify sensitive detail access and high-risk card actions through the backend.
Activity awarenessMake recent card transactions and unusual-status changes easy to review.
High-risk card actions

Changes that affect spending should never rely on browser-only logic.

Freeze, unfreeze, PIN changes, card-detail retrieval and payment-permission changes should be authenticated and enforced by your server and card provider.

Freeze / unfreezeIssuer-backed card status change
Protected
Reveal card detailsServer-side verification required
Protected
Change payment controlsAuthenticated card action
Protected
Report lost or stolenPermanent card-security workflow
High priority

Need help with your card?

Use support for lost cards, suspicious activity, declined payments, frozen cards or card-access questions.

Frequently asked questions

Card-control information.

What happens when I freeze my card?

Where supported, new card transactions are restricted until the card is unfrozen. Exact behaviour depends on the issuer.

Can I reveal my CVV?

Only if the card provider supports secure CVV retrieval. Your application should not store CVV in its own database.

Can I change spending limits?

Only where supported by the issuer and your account rules. Any limit change should be authorised on the backend.

Can I replace a lost card?

Replacement availability and fees depend on your actual issuing provider and card programme.

Card controls

Keep card security and convenience in one place.

Manage supported card permissions, review activity and protect sensitive card actions from your banking account.

Manage my card